Get in Touch
We're here to help make your gift-giving experience perfect. Whether you need recommendations, have questions about an order, or just want to chat about gifts, we'd love to hear from you!
Call Us
Speak directly with our gift experts
+1 (555) GIFT-123Mon-Fri: 9AM-8PM EST
Sat-Sun: 10AM-6PM EST
Live Chat
Get instant help from our team
Available during business hours
Send us a Message
Visit Our Store
Address
123 Gift Street
Wonderland Plaza, Suite 456
New York, NY 10001
Store Hours
Monday - Friday: 10:00 AM - 8:00 PM
Saturday: 9:00 AM - 9:00 PM
Sunday: 11:00 AM - 6:00 PM
Parking
Free 2-hour parking available
Validated parking in Wonderland Plaza garage
GiftWonders Store
123 Gift Street, NYC
Frequently Asked Questions
Quick answers to common questions about our gifts and services
We offer several shipping options: Standard (3-5 business days), Express (1-2 business days), and Same-Day delivery in select areas. All orders over $75 qualify for free standard shipping.
Yes! Many of our products can be personalized. Look for the "Personalize" option on product pages. Custom engraving and messages typically add 2-3 business days to processing time.
We offer a 30-day return policy for most items in original condition. Personalized items cannot be returned unless defective. Contact our customer service team to initiate a return.
Absolutely! All our gifts come beautifully wrapped at no extra charge. You can also add a personalized gift message during checkout. Premium gift wrapping options are available for special occasions.
Once your order ships, you'll receive a confirmation email with tracking information. You can also log into your account on our website to view order status and tracking details.